Frequently Asked Questions
What measurements should I prepare before coming in?
Before visiting our warehouse, it’s helpful to know how to measure for kitchen cabinets, bathroom vanities, or countertops. Bringing accurate measurements ensures our team can guide you to the right in-stock options.
Here is what we recommend:
- Measure the overall length of each wall.
- Indicate all breaks in the walls, including windows and doors, by measuring from the corner to the outside edge of moulding.
- Indicate any permanent appliances or air vents.
- Measure from the corner of the wall to the centerline of plumbing, ducting, and electrical outlets. These things may need to be moved to accommodate a layout change.
Check out our Prep Checklist for more information, including visuals, to help guide you through the measuring process.
What is the advantage of buying in-store vs. online?
Buying in-stock kitchen cabinets, bathroom vanities, and countertops in-store and taking them home the same day means you don’t have to wait weeks for delivery. You can inspect the products in person and check the quality yourself, avoiding any surprises you might get when ordering online.
Are most items in stock?
Yes. At our Orange County showroom and warehouse, you will find the majority of our countertops, kitchen cabinets, and bathroom vanities in stock and ready to go. Our expert staff will be more than happy to walk you through your options.
What if an item is not in stock?
If we don’t have a particular cabinet, vanity, or countertop in stock, we will be happy to order it for you through our trusted manufacturers.
How long do custom cabinets take to make?
Custom cabinetry takes longer than in-stock items, and lead times may vary. Due to our close relationships with our manufacturers, we’ll be able to provide you with an accurate estimate upfront on the timeframe of your custom order.
Do you accept credit cards?
No. We accept cash, debit cards, and checks. This helps us keep our costs low for our customers.
What is your “inspect merchandise now” policy?
Nothing goes out in a box without the customer inspecting it. This eliminates mistakes and lets our customers know exactly what they purchased before they leave our store. We want to make sure you are completely satisfied with your purchase, especially since we do not accept returns.
Do you have staff to help me shop?
Absolutely! Whether it’s simply replacing your old bath vanity, kitchen cabinets, or beginning a major renovation, our expert staff is eager to help you.
Do overstocks & closeouts mean lower quality products?
No. We do not sell or stock sub-standard products. Overstock and closeouts are the same high-quality items, just offered at deeper discounts.
Do you accept returns?
No. To keep our costs as low as possible, we do not accept returns. Eliminating restocking costs allows us to pass more savings on to you, our valued customers.
Do you deliver?
No. We don’t offer delivery services or referrals. All items must be inspected and taken home directly from our warehouse.
